{"id":7513,"date":"2023-09-11T16:28:31","date_gmt":"2023-09-11T14:28:31","guid":{"rendered":"https:\/\/intm.com\/transport\/"},"modified":"2025-10-16T11:51:54","modified_gmt":"2025-10-16T09:51:54","slug":"transport","status":"publish","type":"page","link":"https:\/\/intm.com\/nl\/transport\/","title":{"rendered":"Transport"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero – Visuel 1900×600″ _builder_version=”4.27.4″ background_image=”https:\/\/intm.com\/wp-content\/uploads\/2025\/10\/top-down-aerial-view-of-a-night-intersection-with-2025-03-17-02-03-55-utc-scaled.jpg” background_enable_video_mp4=”off” custom_margin=”0px||||false|false” custom_padding=”0px|0|0px|0px|false|false” bottom_divider_color=”#000000″ bottom_divider_height=”50px” hover_enabled=”0″ locked=”off” collapsed=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_fullwidth_header title=”Transport” text_orientation=”center” admin_label=”Fullwidth Header – TITRE H1 en blanc” _builder_version=”4.17.6″ title_font=”Raleway|100||on|||||” title_text_align=”center” title_font_size=”72px” title_line_height=”1.4em” content_font=”Raleway|100|||||||” content_text_align=”left” content_font_size=”100px” content_line_height=”0.2em” subhead_font=”Ubuntu||||||||” subhead_font_size=”48px” subhead_line_height=”-3em” background_color=”rgba(0,0,0,0)” use_background_color_gradient=”on” background_color_gradient_direction=”140deg” background_color_gradient_stops=”rgba(16,44,84,0.75) 0%|rgba(0,0,0,0.75) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(16,44,84,0.75)” background_color_gradient_end=”rgba(0,0,0,0.75)” background_enable_image=”off” background_size=”initial” background_repeat=”repeat” background_blend=”overlay” custom_button_one=”on” button_one_text_size=”15px” button_one_bg_color=”#ffa727″ button_one_border_width=”15px” button_one_border_color=”#ffa727″ button_one_border_radius=”100px” button_one_letter_spacing=”5px” button_one_font=”Open Sans|700||on|||||” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_phone=”|||” custom_padding_last_edited=”off|phone” title_font_size_tablet=”60px” title_font_size_phone=”36px” title_font_size_last_edited=”on|phone” content_font_size_tablet=”” content_font_size_phone=”16px” content_font_size_last_edited=”on|phone” button_one_text_size_tablet=”” button_one_text_size_phone=”” button_one_text_size_last_edited=”on|desktop” button_one_border_color_hover=”#ff8a3d” button_one_border_radius_hover=”100px” button_one_letter_spacing_hover=”5px” button_one_bg_color_hover=”#ff8a3d” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”on” button_one_border_color__hover=”#ff8a3d” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”on” button_one_border_radius__hover=”100px” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”on” button_one_letter_spacing__hover=”5px” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”on” button_one_bg_color__hover=”#ff8a3d” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section bas” _builder_version=”4.16″ _module_preset=”default” background_color=”#000000″ background_color_gradient_direction=”250deg” background_enable_image=”off” bottom_divider_color=”#000000″ bottom_divider_height=”75px” bottom_divider_flip=”vertical” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|||” custom_padding=”5vw||||false|false” scroll_horizontal_motion=”0|0|50|100|4|0|-4″ scroll_fade=”0|75|75|100|0|100|100″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Texte (avec marges 15% D et G sur desktop)” _builder_version=”4.17.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_font=”|300|||||||” header_2_font_size=”32px” header_5_font=”|300|on||||||” header_5_font_size=”19px” header_5_line_height=”1.4em” background_layout=”dark” custom_margin=”|15%||15%|false|true” custom_margin_tablet=”|0%||0%|false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

De spelers in de vervoerssector staan voor een aantal uitdagingen: voldoen aan de groeiende vraag naar mobiliteit, de milieu-impact beperken, het hoofd bieden aan buitenlandse concurrentie, profiteren van digitale innovaties, enz. <\/span>\u00a0<\/span><\/p>\n

Tegen<\/span>\u00a0deze achtergrond worden passagiersvervoerders geconfronteerd met een cruciale verschuiving in hun relatie met hun passagiers, en moeten zij zich omvormen tot een klantgerichte visie. Dit vergt een grondige heroverweging van de diensten van de onderneming, waarbij de kwaliteit van de dienstverlening (ontvangst, stiptheid, dienstverlening, enz.) en de veiligheid van de passagiers moeten worden gewaarborgd. <\/span>\u00a0<\/span><\/p>\n

Bovendien leidt de proliferatie van deur-tot-deur-diensten (bus, taxi, VTC, fietsen, scooters, enz.) die door van nature digitale start-ups worden aangeboden, tot een steeds rijker en complexer aanbod van diensten die door digitale instrumenten worden geregeld. <\/span>\u00a0<\/span><\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/intm.com\/wp-content\/uploads\/2025\/10\/Transport.jpg” alt=”Bank & verzekering” title_text=”transport” admin_label=”Image (avec marges 15% D et G sur desktop)” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”|15%||15%|false|true” custom_margin_tablet=”|0%||0%|false|true” custom_margin_phone=”|0%||0%|false|true” custom_margin_last_edited=”on|tablet” animation_style=”slide” animation_direction=”bottom” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Texte (avec marges 15% D et G sur desktop)” _builder_version=”4.17.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_5_font=”|300|on||||||” header_5_font_size=”19px” header_5_line_height=”1.4em” background_layout=”dark” custom_margin=”|15%||15%|false|true” custom_margin_tablet=”|0%||0%|false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

De INTM Group <\/span>ondersteunt<\/span> een<\/span> aantal<\/span> spelers<\/span> in de <\/span>vervoerssector<\/span> op <\/span>verschillende<\/span> gebieden <\/span>:\u00a0<\/span><\/h3>\n
    \n
  • Nieuwe gebruikerservaringen (digitalisering van ontvangst\/instappen, passagiersinformatie, enz;)\u00a0<\/span>\u00a0<\/span><\/li>\n
  • Nieuwe digitale tools voor agenten (diensten aan boord, stationsontvangst, enz.).\u00a0<\/span><\/li>\n
  • Cloud marketing en klantenkennis, CRM;\u00a0<\/span><\/li>\n
  • Big Data: verzamelen en bundelen van informatie van reizen en tickets;\u00a0<\/span><\/li>\n
  • Infrastructuur en Cloud (Cloud Engineering en DevOps).\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Ligne titre Success Stories” _builder_version=”4.16″ custom_margin=”|||” custom_padding=”5vw||||false|false” scroll_horizontal_motion=”0|0|50|100|4|0|-4″ scroll_fade=”0|75|75|100|0|100|100″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Texte (avec marges 15% D et G sur desktop)” _builder_version=”4.16″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_font=”Raleway|100|||||||” header_2_text_align=”right” header_2_font_size=”46px” header_5_font=”|300|on||||||” header_5_font_size=”19px” header_5_line_height=”1.4em” background_layout=”dark” custom_margin=”|15%||15%|false|true” custom_margin_tablet=”|0%||0%|false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” animation_style=”slide” animation_direction=”right” border_width_bottom=”1px” border_color_bottom=”#EDE8DF” global_colors_info=”{}”]<\/p>\n

    Succesverhalen<\/span>\u00a0<\/span><\/span>\u00a0<\/span><\/h2>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”|15%||15%|false|true” custom_padding_tablet=”|0%||0%|false|true” custom_padding_phone=”|0%||0%|false|true” animation_style=”fade” scroll_horizontal_motion=”0|0|50|100|4|0|-4″ scroll_fade=”0|75|75|100|0|100|100″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Texte (avec marges 15% G sur desktop)” _builder_version=”4.17.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_5_font=”|300|on||||||” header_5_font_size=”19px” header_5_line_height=”1.4em” background_layout=”dark” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

      \n
    • Volledige herziening van het ecosysteem van de mobiele applicatie voor ticketcontroleurs en stationsreceptiemedewerkers (omkadering van het project aan de hand van Design Thinking, samenvatting en mogelijke oplossingen gematerialiseerd in een Digital Journey Map, ontwerp van de roadmap voor de applicatie, UX\/UI, enz;)\u00a0<\/span>\u00a0<\/span><\/li>\n
    • Beheer van klachten van klanten, en toegankelijkheidsaudit van een bepaald grafisch onderdeel, in een project voor de verkoop van klantentickets;\u00a0<\/span>\u00a0<\/span><\/li>\n
    • Functioneel ontwerp van wijzigingen aan het SalesForce Service Cloud en Community platform voor externe klantrelatieagenten.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

      [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Texte (avec marges 15% D sur desktop)” _builder_version=”4.17.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_5_font=”|300|on||||||” header_5_font_size=”19px” header_5_line_height=”1.4em” background_layout=”dark” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

        \n
      • Ontwerp en configuratie van reizigersinformatieoplossingen voor een luchthavengroep;\u00a0<\/span>\u00a0<\/span><\/li>\n
      • Ondersteuning van twee teams die verantwoordelijk zijn voor de ontwikkeling en exploitatie van drie zeer kritische applicaties: PVM (Mosaic Point of Sale Application), BLS (Self-Service Kiosks) en LSA (Assisted Self-Service). Management en Coaching in de praktijk van Agility;<\/span><\/li>\n
      • IT-ondersteuning voor een luchtvaartmaatschappij.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

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